Terms of service

OVERVIEW

Welcome to This is Cheshire is a trading name of This is Directories Limited (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, and services (the “Services”), including business listings, subscription services, promotional placements, and related features.

This is Cheshire is powered by Shopify, which provides the e-commerce infrastructure enabling us to deliver the Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.

1. ELIGIBILITY AND ACCOUNT

You must be at least the age of majority in your jurisdiction to use our Services.

To access certain features, you may be required to create an account and provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account.

Accounts must not be transferred, sold, or shared without our permission.

2. OUR SERVICES

This is Cheshire provides a digital platform that may include:

  • business directory listings
  • featured or promoted placements
  • subscription-based visibility services
  • editorial or curated business content
  • promotional campaigns and digital exposure services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

We do not guarantee uninterrupted access to the Services.

3. BUSINESS LISTINGS AND CONTENT

Where you submit or purchase a business listing, you grant us permission to display, edit, format, and distribute your listing content across our platform and related channels.

We reserve the right to:

  • approve or reject listings
  • edit content for clarity, formatting, or compliance
  • remove listings that breach these Terms or our content standards

You are responsible for ensuring all listing information is accurate and lawful.

4. SUBSCRIPTIONS AND RECURRING SERVICES

Certain Services are offered on a subscription basis.

By purchasing a subscription, you agree to recurring billing at the interval selected at checkout (e.g. monthly or annually).

4.1 Billing

Your payment method will be charged automatically at the start of each billing cycle unless cancelled.

If payment fails, we may suspend or cancel your subscription.

4.2 Renewal

Subscriptions may automatically renew unless cancelled prior to the renewal date.

We will clearly display renewal terms at the point of purchase.

4.3 Cancellation

You may cancel your subscription at any time via:

Cancellation takes effect at the end of the current billing period unless otherwise stated.

4.4 Refunds

We do not provide refunds for partially used billing periods unless required by law or explicitly stated in a promotion.

5. PRE-BOOKED OR PROMOTIONAL PLACEMENTS

We may offer fixed-term or campaign-based placements such as featured listings or promotional slots.

These may:

  • be scheduled in advance
  • run for a fixed duration
  • include enhanced visibility or positioning

If cancelled before activation, a refund may be considered at our discretion.

Once a placement has gone live, it is generally non-refundable unless required by law.

6. PRICING AND PAYMENT

All prices are listed in GBP unless otherwise stated.

Prices may change at any time, but changes will not affect active subscriptions until renewal.

You agree to provide accurate billing information and authorise us (or Shopify Payments) to charge your selected payment method.

7. NO GUARANTEE OF RESULTS

While we aim to provide meaningful exposure through our platform, we do not guarantee:

  • enquiries
  • sales
  • traffic levels
  • search ranking positions
  • business performance outcomes

Any visibility metrics are indicative only unless explicitly stated.

8. ACCEPTABLE USE

You agree not to use the Services to:

  • submit false or misleading information
  • upload unlawful or infringing content
  • attempt to hack, scrape, or disrupt the platform
  • impersonate another person or business
  • use automated systems without permission
  • misuse listings for spam or unrelated promotion

We may suspend or terminate accounts that breach these rules.

9. INTELLECTUAL PROPERTY

All content on the Services (including branding, design, text, graphics, and platform structure) is owned by or licensed to This is Cheshire.

You may not copy, reproduce, or distribute any content without written permission.

10. THIRD-PARTY SERVICES

We may link to or integrate third-party services. We are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.

11. SHOPIFY PLATFORM

This is Cheshire is hosted on Shopify.

However, all transactions are between you and This is Cheshire. Shopify is not responsible for any aspect of your purchase or use of our Services.

12. PRIVACY

Your use of the Services is subject to our Privacy Policy.

Shopify may process certain data to operate the platform.

13. FEEDBACK

If you submit feedback, suggestions, or ideas, you grant us a worldwide, royalty-free licence to use them for any purpose, including improving and promoting the Services.

14. DISCLAIMER OF WARRANTIES

The Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will be error-free, uninterrupted, or meet your expectations.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, This is Cheshire shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

This includes loss of revenue, profits, data, or business opportunities.

16. INDEMNITY

You agree to indemnify and hold harmless This is Cheshire from any claims arising out of your use of the Services, breach of these Terms, or violation of any law or third-party rights.

17. TERMINATION

We may suspend or terminate your access to the Services at any time if we believe you have breached these Terms.

Termination does not affect any accrued rights or obligations.

18. CHANGES TO TERMS

We may update these Terms from time to time.

Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

19. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. SEVERABILITY

If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

21. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any applicable Purchase or Subscription Policies, form the entire agreement between you and This is Cheshire.

22. CONTACT INFORMATION

If you have any questions about these Terms, you can contact us at:

This is Cheshire is a trading name of This is Directories Limited
hello@this-is-cheshire.co.uk
Address: 9 Cherry Dale Road, Broughton, CH4 0FA, GB